Valid points, though I’d argue paying higher for a local call centre when you shouldn’t need to call your provider that often seems like odd logic.

Great value find there too. IPoE certainly makes changing easier, especially if you’re like me and miss the fine print that PPPoE is required.

They also have some sign-up bonuses for the higher tiers.

I also have along memory, and remember when Exetel would kick people off their ADSL for complaining about them. They had been in trouble with ACMA a number of times too. I would never chose them!

Editors note: Exetel appear to have been on the receiving end of various notices from ACMA for alleged non-compliance with various rules. A cursory internet search shows that Aussie Broadband has been as well. It’s hardly a point of differentiation.